RIGHT OF WITHDRAWAL
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§ 1 Definition of terms
1. According to § 13 BGB, a consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed activity.
2. According to § 14 BGB, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
3. Unless expressly stated otherwise, the provisions of the terms and conditions apply to both consumers and companies.
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§ 2 Cancellation policy/right of cancellation for consumers
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Returns of goods:
Returns ONLY after prior agreement!
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you have ordered one or more goods as part of a single order, and this is or will be delivered in one go - on which you or a third party named by you, who is not the carrier, took possession of the last goods, if you have ordered several goods as part of a single order, and these separately to be delivered
In order to exercise your right of withdrawal, you must inform us (Maja Martic, deinl-lieblingsshirt.de, Waldenserstr 33, 75365 Calw, by telephone or e-mail) within 14 days of your decision to withdraw from this contract. You can do this use the attached model cancellation form, which is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have all payments that we have received from you, including the delivery costs (excluding the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us ), immediately and at the latest within the day on which we received the notification of your revocation within fourteen days of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than the day on which you inform us of the cancellation of this contract within fourteen days. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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§ 3 Cancellation policy/right of cancellation for entrepreneurs
According to § 14 BGB, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
Returns of goods:
Returns ONLY after prior agreement!
In order to exercise your right of withdrawal, you must inform us (MajaMartic, dein-lieblingsshirt.de, Waldenserstr 33, 75365 Calw) by telephone or email within 14 days of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
The shipment must be sent free of charge to our warehouse in Ludwigshafen. Postage paid shipments will not be accepted! We do NOT cover any costs for returning the goods. 20% will be deducted from the net value of the returned goods to compensate for the costs incurred, inspection, repackaging and labour.
We may refuse repayment until we have received the returned goods or you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than the day on which you inform us of the cancellation of this contract within fourteen days. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Reasons for exclusion or expiration
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Reasons for exclusion or expiration
§ 4 The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; - for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence; - for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
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§ 5 The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery; - for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.
SAMPLE CANCELLATION FORM
Our model withdrawal form in PDF format: insert link/ downloadTo open the PDF files offered for download, you need an additional program such as Adobe Reader, which you can download free of charge from the Internet. You can find the current version of Adobe Reader here .